In case of an emergency when the surgery is closed, please ring NHS 111
The GPs/nurses offer telephone advice or may invite you to attend the nearest Urgent Care Centre (UCC) where you will be seen by a doctor.
Our nearest UCC is based at St Helier Hospital, Wrythe Lane, Carshalton, Surrey SM5 1AA.
Tel: 020 8296 2000
Open: 24 hours a day, 365 days a year
Nearest Walk-In Centre
Click here to enter your postcode and find out where your nearest walk-in centre is.
Should I still call 999 in an emergency?
YES. If someone is seriously ill, for example with chest pains, severe bleeding, serious difficulty in breathing, or has collapsed then you should dial 999. Accident and Emergency (A&E) Departments and 999 should only be used in a critical or life-threatening situation.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for 1 of 4 reasons:
shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, or to provide care or to help a vulnerable person
travelling to and from work, but only where this absolutely cannot be done from home
Important - These 4 reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.