Repeat Prescriptions

Please do not telephone for repeat prescriptions as this can cause confusion and mistakes can be made.

Use the computerised request and return it to the request prescriptions box at reception or there is a locked post box beside the front doors for when the surgery is closed.

Alternatively you can post it to the surgery enclosing a stamped addressed envelope.

Please do not request prescriptions by emal

You can also ask our reception team about registering to request repeat prescriptions online via the link at the top of this page . 

We have some very helpful local chemists who can deliver medication to you at home. This service is restricted to only the very ill or housebound.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

It is practice policy to issue 28 days supply of medication in order to reduce waste. This practice prescribes in line with the Sutton CCG Medicines Formulary. 

If you are going on holiday please ensure you request your regular medication in good time and specify the duration you are away. Patients with pre-existing conditions and on regular medications travelling outside the UK are entitled to  receive a maximum of 3 months’ on a NHS prescription, if clinically appropriate. Prescriptions cannot be issued after the patient has left the country; and if more than 3 months’ supply is needed, you should register with a local doctor abroad to arrange ongoing supplies.

An NHS prescription will NOT be provided for medication which is requested solely in anticipation for the onset of an ailment whilst outside the UK,  (e.g. travel sickness, altitude sickness, diarrhoea, heat rash). These can be purchased over the counter. Malaria prophylaxis medication will be issued as a private prescription.

Low Value medicines and Self-care guidance for patients.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Treating Minor Health Conditions is Changing

Minor health conditions are conditions that can be treated through self care.  They are conditions that will:

  • Get better on their own
  • Can be treated without visiting the GP by patients buying over the counter items directly from the local pharmacy

Minor health conditions include:

  • coughs, colds or sore throats  
  • cold sores
  • conjunctivitis or dry eyes
  • constipation
  • diarrhoea
  • grazes
  • sprains
  • hay fever
  • head lice
  • indigestion and heartburn
  • infrequent migraines
  • mild cystitis
  • mouth ulcers
  • sunburn
  • stomach ache
  • warts and verrucas

Over The Counter Medicines

Effective 29 March 2018, NHS England issued guidance that over the counter items will no longer be routinely prescribed in primary care.  This means that your doctor, or other prescribers, will not routinely prescribe medicines for minor health conditions that can be purchased over the counter.*  

Over the counter medicines are best for minor health conditions. These can be bought from pharmacies and local shops without a prescription. They are also often cheaper this way. You can get them without an appointment or seeing a doctor.

In most cases the direct cost of over the counter medicines will be lower than the combined cost to the NHS of a GP consultation, buying, prescribing and then dispensing the medicine.

Further information and *exceptions to the guidance can be found through the Sutton CCG website

More information

    Your medicine cabinet

    Find a pharmacy near you

    Find about more about self care on the Self Care Forum

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.